Last Mile Solution

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Last mile delivery is defined as the movement of goods from a transportation hub to the final delivery destination. The final delivery destination is typically a personal residence. The focus of last mile logistics is to deliver items to the end-user as fast as possible.
By focusing on last mile delivery organisations are able to provide and guarantee exceptional service levels to their customers and adapt to the constantly changing omnichannel retail environment.

Important Factors to Consider in Choosing a Last Mile Delivery Service

Fast delivery: This is our top offering to provide the best last mile delivery solutions. Consumers would always go for fast delivery service, with most even preferring same-day delivery.

Precise order tracking: The flow of information within the last mile delivery process is crucial particularly for consumers since they would always want to know the status of their delivery. While traditional courier services provide a general indication of where the goods are, a more precise real-time tracker is what consumers want.

Security and insurance: There is a considerable risk involved whenever consumers decided to leave their purchased goods in your hands and trust you to have them delivered in a timely manner. So keeping the security at the top is of paramount importance.

Convenience: Gone are the days when customers would have to bring their parcels to the post office to have them shipped. It has become more convenient since then, with courier companies putting up satellite branches in strategic locations for easier access.
The world of e-commerce is constantly changing and evolving, so retailers and third-party logistics providers need to change with it. Staying up to date with the latest industry trends can help retailers make adjustments to their own practices to optimise their order fulfillment process as needed.

Here are some of the rising trends in last mile delivery:
• Gig economy and crowdsourcing
• Rapid order fulfillment
• Increased USPS handling
• In-house delivery services
• Upselling during delivery
• Smart technology
• Warehouses in major cities
• Improved traceability
• Self-driving delivery vehicles
• Anticipatory shipping
The solution to last mile delivery challenges is not one-size-fits-all. In fact, an online retailer or third-party logistics provider may find that a combination of improved technology and analytics could be the solution to rising last mile delivery costs.

Regardless of what your fulfillment strategy is, the importance of optimizing last mile delivery is undeniable.

Empowered a 26 billion dollar grocery chain scale their last mile delivery business by 44x in 1 year.

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